Privacy Policy

1. Who We Are

Shirtswise is a custom shirt manufacturer. Our website introduces our factory, custom shirt options, fabrics, production support, case studies, and contact information.

When you contact us through this website or by email, we may receive information that helps us understand your project and reply to your request.

2. Information We May Collect

We only collect information needed for website operation, inquiry handling, quotation preparation, or business communication. This may include:

• Your name, company name, job title, and contact details.
• Your email address, phone number, country, or shipping region.
• Information you submit through forms, email, or message fields.
• Product details such as shirt style, fabric, logo method, quantity, sizing needs, packaging needs, and target delivery time.
• Files you choose to send, such as logos, artwork, tech packs, size charts, reference images, or brand instructions.
• Basic website usage data, such as pages visited, browser type, device type, and general traffic source.

3. How We Use Your Information

We use the information you provide to answer inquiries, prepare quotations, discuss samples, review production requirements, and support normal business communication.

• Reply to your inquiry or quotation request.
• Understand your custom shirt project and recommend suitable options.
• Prepare pricing, sampling details, production plans, or order documents.
• Review logos, artwork, size charts, fabric choices, labels, tags, and packaging needs.
• Arrange communication related to samples, bulk orders, quality checks, packing, or shipping.
• Improve our website content, page structure, and user experience.
• Keep business records where required for order management, accounting, or legal compliance.

4. Business Communication

If you contact us, we may reply by email, phone, or other business communication methods you provide. We may also follow up about your inquiry, sample request, quotation, or order discussion.

We do not use your contact details to send unrelated messages. You can ask us to stop contacting you at any time.

5. Cookies and Website Data

Our website may use cookies or similar tools to help the site work properly, understand website traffic, and improve page performance.

Cookies may help us see which pages are visited, how users move through the site, and whether our content is useful to buyers. This information is usually collected in a general way and does not directly identify individual visitors.

You can control or delete cookies through your browser settings. Some website functions may not work as expected if cookies are disabled.

6. Analytics and Third-Party Tools

We may use trusted third-party tools for website analytics, traffic measurement, security, hosting, form handling, email communication, or advertising performance review.

These tools may process limited technical data, such as browser type, device information, IP address, pages visited, and traffic source. We use this information to understand website performance and improve the content we provide to visitors.

7. How We Share Information

We do not sell your personal information.

We may share limited information only when it is needed to handle your inquiry, prepare production, support an order, or meet legal requirements. This may include:

• Internal team members who handle sales, sampling, production, quality control, packing, or shipping.
• Service providers who support website hosting, email, analytics, security, or form delivery.
• Logistics partners when shipping details are needed for order delivery.
• Professional advisers or authorities when required by law or necessary to protect our legal rights.

8. Files, Logos, and Project Materials

Buyers may send us logos, artwork, labels, brand files, size charts, packaging requirements, or tech packs. We use these materials only for project review, quotation, sampling, production discussion, or order handling.

We understand that brand and product materials may be sensitive. We handle these files as business materials and do not use them for unrelated purposes.

9. Data Storage and Security

We take reasonable steps to protect the information you share with us. This includes limiting access to relevant team members and using common business systems for communication, file review, and order management.

No website, email system, or online transmission can be guaranteed to be completely secure. Please avoid sending highly sensitive information unless it is needed for your project.

10. How Long We Keep Information

We keep business information for as long as needed to answer inquiries, manage projects, support repeat orders, keep order records, or meet legal and accounting requirements.

For example, we may keep order-related details so we can support repeat production, confirm previous specifications, or maintain consistent sizing, fabric, logo placement, labels, and packaging for future orders.

11. Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to normal business record needs and legal requirements.

You may also ask us to stop sending follow-up communication. We will respect your request unless we need to contact you about an active order, payment, delivery, or legal matter.

12. International Business Communication

Shirtswise works with buyers from different countries and regions. When you contact us, your information may be processed in the country where our team, website systems, service providers, or business partners operate.

By sending an inquiry or project information to us, you understand that your information may be handled as part of international business communication.

13. Links to Other Websites

Our website may include links to other websites, platforms, or third-party services. We are not responsible for the privacy practices, content, or security of those websites.

We recommend reviewing the privacy policy of any external website you visit.

14. Children’s Privacy

Our website is intended for business visitors and buyers. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business process, legal requirements, or data handling practices.

When we update this page, we will change the “Last updated” date at the top of the page.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Shirtswise
599 Jianye Rd, Binjiang District
Hangzhou, Zhejiang, China
Email: info@shirtswise.com